Privacy Policy


This Privacy Policy governs the framework by which Al Yarmouk Car Maintenance Company collects, uses, maintains, and discloses information collected by users of the Al Yarmouk Application Service. This Privacy Policy applies to the Service and all products and services provided by Al Yarmouk.

Identity Information:

Al Yarmouk Company collects personal identification information from users in various ways, including but not limited to: the times the user visits the service, registers in the Al Yarmouk application, fills out the application, the evaluation form, and other activities, services, features, or resources that we may provide on our services. Users are also asked to provide their full name, phone number, vehicle information, credit card, and business card.

Information not related to ID:

Al Yarmouk Company collects some information about users wherever they interact with the service. This information is not related to personal identity but may include technical information about the user’s methods of connecting to the service, such as the company used to provide the Internet service, and other similar information such as the customer's location for the purpose of receiving and delivering the customer's cars.

How we use the collected information:

Al Yarmouk Company collects and uses users’ personal information for the following purposes:

  • Improving customer service: Your information helps us respond to your customer service requests and support needs more efficiently.
  • Improving the Service: The information and feedback we receive from you help us better understand your interests. We constantly strive to improve the offerings provided through the Service according to the needs of our Service users.
  • Sending periodic emails: The mobile number that the user registers to submit requests and benefit from the services of the Al Yarmouk application will only be used to send information and updates related to the request or offers provided by the Al Yarmouk Company. It may also be used to respond to inquiries or other requests and questions and promote services.

If the user decides to use Al Yarmouk services, they will receive messages and updates on their number that may include news, the latest updates, information related to the service, and promotions for advertisements and offers provided by Mizan Al Yarmouk Company. If the user wants at any time to cancel the feature of receiving any future messages, the user can contact us through the service or social media.

How do we protect your Information?

We follow proper procedures and security standards in collecting, storing, and handling data to protect that data against unauthorized handling, modification, disclosure, or destruction of your personal data, username, password, information related to your transactions, and data stored on our services. Sensitive and private data is exchanged between Al Yarmouk and its users through secure communication channels and is encrypted and protected through approved digital methods and techniques.

Sharing Personal Information:

We at Mizan Al Yarmouk Company do not sell, trade, or rent users' personal identification data to other parties. We may share users' information with our partners, affiliates, and advertisers. As a user of our services, we may use a third party as a service provider to help run our business. Your data may also be shared with the service provider to operate the service or manage activities on our behalf, such as surveys and other activities that add higher value to our services.

Possible changes to Privacy Policy:

Mizan Al Yarmouk Company has the discretion to update this Privacy Policy at any time, and when we do, the user should review the updated date at the bottom of this page. We encourage users to review the Privacy Policy frequently to see any changes so that they are aware of how we are doing to protect the personal information we collect. The user acknowledges and agrees that it is their responsibility to review this Privacy Policy periodically and become aware of modifications.

Approval of Privacy Policy:

Your use of this application indicates your approval of our privacy policy and the controls and conditions governing the use of this application. If you do not agree to this policy, you must not use the application, and you acknowledge that your continued use of the application after the announcement of changes to the policy or to the controls and conditions of use of the application will be considered as your agreement to these changes.

Contact Details:

In case you have any questions about this Privacy Policy, the practices of this Service, or your dealings with the Service, you may contact us at info@alyarmook.com.co.